Terms of Service
Effective Date: October 22, 2014
1. Your Agreement with CloudWalk
1.1 Your use of the CloudWalk service is governed by this agreement (the "Terms"). "CloudWalk" means CloudWalk Inc., located at 440 N. Wolfe Rd, CA, 94085, United States, and its subsidiaries or affiliates involved in providing the CloudWalk Service. The "CloudWalk Services" means the services CloudWalk makes available through this website, including this website, the CloudWalk cloud computing platform, the CloudWalk API, the CloudWalk Add-ons, and any other software or services offered by CloudWalk in connection to any of those.
1.2 In order to use the CloudWalk Services, you must first agree to the Terms. You can agree to the Terms by actually using the CloudWalk Services. You understand and agree that CloudWalk will treat your use of the CloudWalk Services as acceptance of the Terms from that point onwards.
1.3 You may not use the CloudWalk Services if you are a person barred from receiving the CloudWalk Services under the laws of the United States or other countries, including the country in which you are resident or from which you use the CloudWalk Services. You affirm that you are over the age of 13, as the CloudWalk Services are not intended for children under 13.
1.4 You agree your purchases of CloudWalk Services are not contingent on the delivery of any future functionality or features or dependent on any oral or written public comments made by CloudWalk or any of its affiliates regarding future functionality or features.
2. Your Account and Use of the CloudWalk Services
2.1 You must provide accurate and complete registration information any time you register to use the CloudWalk Services. You are responsible for the security of your passwords and for any use of your account. If you become aware of any unauthorized use of your password or of your account, you agree to notify CloudWalk immediately.
2.2 Your use of the CloudWalk Services must comply with all applicable laws, regulations and ordinances, including any laws regarding the export of data or software.
2.3 You agree not to (a) access (or attempt to access) the administrative interface of the CloudWalk Services by any means other than through the interface that is provided by CloudWalk in connection with the CloudWalk Services, unless you have been specifically allowed to do so in a separate agreement with CloudWalk, or (b) engage in any activity that interferes with or disrupts the CloudWalk Services (or the servers and networks which are connected to the Service).
2.4 Your account has "hard" and "soft" usage limits, as further explained here (or such URL as CloudWalk may provide). The CloudWalk Services does not permit you to exceed the hard usage limits. CloudWalk reserves the right to enforce soft usage limits in its sole discretion, which may result in CloudWalk serving a "quota exceeded" page to you or users to whom you serve web pages via the CloudWalk Services ("End Users"). Repeated exceeding of the hard or soft usage limits may lead to termination of your account.
2.5 You may use the CloudWalk Services only to develop and run applications on the CloudWalk infrastructure. You may not access the CloudWalk Services for the purpose of bringing an intellectual property infringement claim against CloudWalk or for the purpose of creating a product or service competitive with the CloudWalk Services.
3. Service Policies and Privacy
3.1 You agree to comply with the CloudWalk Acceptable Use Policy available at acceptable use policy (the "Acceptable Use Policy") which is incorporated herein by this reference and which may be updated from time to time.
3.3 You agree that you will protect the privacy and legal rights of the End Users of your application. You must provide legally adequate privacy notice and protection for End Users. If End Users provide you with user names, passwords, or other login information or personal information, you must make the users aware that the information will be available to your application and to CloudWalk.
4. Fees for Use of the CloudWalk Services
4.1 Subject to the Terms, the CloudWalk Services is provided to you without charge up to certain limits. Usage over this limit requires your purchase of additional resources or services. The pricing for additional resources can be asked at https://www.cloudwalk.io/contact.
4.2 For all purchased resources and services, we will charge your credit card on a monthly basis or at the interval indicated in CloudWalk fees and payment policies, if different. Late payments may bear interest at the rate of 1.5% per month (or the highest rate permitted by law, if less). Charges are exclusive of taxes. You are responsible for paying all taxes and government charges, and all reasonable expenses and attorneys fees CloudWalk incurs collecting late amounts. To the fullest extent permitted by law, you waive all claims relating to charges unless claimed within 60 days after the charge (this does not affect your credit card issuer rights). Charges are solely based on CloudWalk's measurements of your use of the CloudWalk Services, unless otherwise agreed to in writing. To the fullest extent permitted by law, refunds (if any) are at the discretion of CloudWalk and only in the form of credit for the CloudWalk Services. Nothing in these Terms obligates CloudWalk to extend credit to any party. You acknowledge and agree that any credit card and related billing and payment information that you provide to CloudWalk may be shared by CloudWalk with companies who work on CloudWalk's behalf, such as payment processors and/or credit agencies, solely for the purposes of checking credit, effecting payment to CloudWalk and servicing your account. CloudWalk may also provide information in response to valid legal process, such as subpoenas, search warrants and court orders, or to establish or exercise its legal rights or defend against legal claims. CloudWalk shall not be liable for any use or disclosure of such information by such third parties. CloudWalk reserves the right to discontinue the provision of the CloudWalk Services to you for any late payments.
4.3 CloudWalk may change its fees and payment policies for the CloudWalk Services by notifying you at least fifteen (15) days before the beginning of the billing cycle in which such change will take effect. Changes to the fees or payment policies will be posted on the website (or such other URL CloudWalk may provide from time to time). Any outstanding balance becomes immediately due and payable upon termination of the Terms for any reason.
4.4 You may not develop multiple Applications to simulate or act as a single Application or otherwise access the CloudWalk Services in a manner intended to avoid incurring fees.
5. Content on the CloudWalk Services and Take Down Obligations
5.1 You understand that all information (such as data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images) to which you may have access as part of, or through your use of, the CloudWalk Services are the sole responsibility of the person from which such content originated. All such information is referred to below as the "Content". The term Content shall specifically exclude the web application that you create using the CloudWalk Services and any source code written by you to be used with the CloudWalk Services (collectively, "Applications").
5.2 CloudWalk reserves the right (but shall have no obligation) to remove any or all Content from the CloudWalk Services. You agree to immediately take down any Content that violates the Acceptable Use Policy, including pursuant to a take down request from CloudWalk. In the event that you elect not to comply with a request from CloudWalk to take down certain Content, CloudWalk reserves the right to directly take down such Content or to disable Applications.
5.3 In the event that you become aware of any violation of the Acceptable Use Policy by an End User of Applications, you shall immediately terminate such end user's account on your Application. CloudWalk reserves the right to disable Applications in response to a violation or suspected violation of the Acceptable Use Policy.
5.4 You agree that you are solely responsible for (and that CloudWalk has no responsibility to you or to any third party for) the Application or any Content that you create, transmit or display while using the CloudWalk Services and for the consequences of your actions (including any loss or damage which CloudWalk may suffer) by doing so.
5.5 You agree that CloudWalk has no responsibility or liability for the deletion or failure to store any Content and other communications maintained or transmitted through use of the Service. You further acknowledge that you are solely responsible for securing and backing up your Applications and any Content.
6. Proprietary Rights
6.1 You acknowledge and agree that CloudWalk (or CloudWalk's licensors) own all legal right, title and interest in and to the CloudWalk Services, including any intellectual property rights which subsist in the CloudWalk Services (whether those rights happen to be registered or not, and wherever in the world those rights may exist).
6.2 Except as provided in Section 8, CloudWalk acknowledges and agrees that it obtains no right, title or interest from you (or your licensors) under these Terms in or to any Content or Applications that you create, submit, post, transmit or display on, or through, the CloudWalk Services, including any intellectual property rights which subsist in that Content and the Application (whether those rights happen to be registered or not, and wherever in the world those rights may exist). Unless you have agreed otherwise in writing with CloudWalk, you agree that you are responsible for protecting and enforcing those rights and that CloudWalk has no obligation to do so on your behalf.
7. License from CloudWalk and Restrictions
7.1 CloudWalk gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you by CloudWalk as part of the CloudWalk Services as provided to you by CloudWalk. This license is for the sole purpose of enabling you to use and enjoy the benefit of the CloudWalk Services as provided by CloudWalk, in the manner permitted by the Terms.
7.2 You may not (and you may not permit anyone else to): (a) copy, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of the CloudWalk Services or any part thereof, unless this is expressly permitted or required by law, or unless you have been specifically told that you may do so by CloudWalk, in writing (e.g., through an open source software license); or (b) attempt to disable or circumvent any security mechanisms used by the CloudWalk Services or any applications running on the CloudWalk Services.
7.3 Open source software licenses for components of the CloudWalk Services released under an open source license constitute separate written agreements. To the limited extent that the open source software licenses expressly supersede these Terms, the open source licenses govern your agreement with CloudWalk for the use of the components of the CloudWalk Services released under an open source license.
8. License from You
8.1 CloudWalk claims no ownership or control over any Content or Application. You retain copyright and any other rights you already hold in the Content and/or Application, and you are responsible for protecting those rights, as appropriate. By submitting, posting or displaying the Content on or through the CloudWalk Services you give CloudWalk a worldwide, royalty-free, and non-exclusive license to reproduce, adapt, modify, translate, publish, publicly perform, publicly display and distribute such Content for the sole purpose of enabling CloudWalk to provide you with the CloudWalk Services. Furthermore, by creating an Application through use of the CloudWalk Services, you give CloudWalk a worldwide, royalty-free, and non-exclusive license to reproduce, adapt, modify, translate, publish, publicly perform, publicly display and distribute such Application for the sole purpose of enabling CloudWalk to provide you with the CloudWalk Services.
8.2 By adding a collaborator to your Application, you hereby grant to that user a non-exclusive, royalty-free, non-transferable license, with no right to sub-license, to use, display, perform, reproduce, modify, publish, distribute, list information regarding, edit, translate and analyze such Application(s) and Content as permitted by the relevant CloudWalk Services functionality or features for the sole purpose of collaborating on development of the Application(s).
8.3 You may choose to or we may invite you to submit comments or ideas about the CloudWalk Services, including without limitation about how to improve the CloudWalk Services or our products ("Ideas"). By submitting any Idea, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place CloudWalk under any fiduciary or other obligation, and that we are free to use the Idea without any additional compensation to you, and/or to disclose the Idea on a non-confidential basis or otherwise to anyone.
8.4 You agree that CloudWalk, in its sole discretion, may use your trade names, trademarks, service marks, logos, domain names and other distinctive brand features in presentations, marketing materials, customer lists, financial reports and Website listings (including links to your website) for the purpose of advertising or publicizing your use of the CloudWalk Services.
9. Modification and Termination of the CloudWalk Services
9.1 CloudWalk is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the CloudWalk Services which CloudWalk provides may change from time to time without prior notice to you, subject to the terms in Section 4.3. Changes to the form and nature of the CloudWalk Services will be effective with respect to all versions of the CloudWalk Services; examples of changes to the form and nature of the CloudWalk Services include without limitation changes to fee and payment policies, security patches, added functionality, and other enhancements.
9.2 You may terminate these Terms at any time by canceling your account on the CloudWalk Services. You will not receive any refunds if you cancel your account.
9.3 You agree that CloudWalk, in its sole discretion and for any or no reason, may terminate your account or any part thereof. You agree that any termination of your access to the CloudWalk Services may be without prior notice, and you agree that CloudWalk will not be liable to you or any third party for such termination.
9.4 You are solely responsible for exporting your Content and Application(s) from the CloudWalk Services prior to termination of your account for any reason, provided that if we terminate your account, we will provide you a reasonable opportunity to retrieve your Content and Application(s).
9.5 Upon any termination of the CloudWalk Services or your account these Terms will also terminate, but Sections 6.1, 11, 12, 13, 14, and 18 shall continue to be effective after these Terms are terminated.
10. EXCLUSION OF WARRANTIES
10.1 NOTHING IN THESE TERMS, INCLUDING SECTIONS 12 AND 13, SHALL EXCLUDE OR LIMIT CLOUDWALK'S WARRANTY OR LIABILITY FOR LOSSES WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW.
10.2 YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE CLOUDWALK SERVICE IS AT YOUR SOLE RISK AND THAT THE CLOUDWALK SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE".
10.3 CLOUDWALK, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS MAKE NO EXPRESS WARRANTIES AND DISCLAIM ALL IMPLIED WARRANTIES REGARDING THE CLOUDWALK SERVICES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, CLOUDWALK, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS DO NOT REPRESENT OR WARRANT TO YOU THAT: (A) YOUR USE OF THE CLOUDWALK SERVICES WILL MEET YOUR REQUIREMENTS, (B) YOUR USE OF THE CLOUDWALK SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR, AND (C) USAGE DATA PROVIDED THROUGH THE CLOUDWALK SERVICES WILL BE ACCURATE.
11. LIMITATION OF LIABILITY
11.1 SUBJECT TO SECTION 12.1 ABOVE, YOU EXPRESSLY UNDERSTAND AND AGREE THAT CLOUDWALK, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL CONSEQUENTIAL OR EXEMPLARY DAMAGES WHICH MAY BE INCURRED BY YOU, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY. THIS SHALL INCLUDE, BUT NOT BE LIMITED TO, ANY LOSS OF PROFIT (WHETHER INCURRED DIRECTLY OR INDIRECTLY), ANY LOSS OF GOODWILL OR BUSINESS REPUTATION, ANY LOSS OF DATA SUFFERED, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR OTHER INTANGIBLE LOSS.
11.2 THE LIMITATIONS ON CLOUDWALK'S LIABILITY TO YOU IN PARAGRAPH 13.1 ABOVE SHALL APPLY WHETHER OR NOT CLOUDWALK HAS BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING.
12.1 You agree to hold harmless and indemnify CloudWalk, and its subsidiaries, affiliates, officers, agents, employees, advertisers, licensors, suppliers or partners (collectively "CloudWalk and Partners") from and against any third party claim arising from or in any way related to (a) your breach of the Terms, (b) your use of the CloudWalk Services, (c) your violation of applicable laws, rules or regulations in connection with the CloudWalk Services, or (d) your Content or your Application, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and attorneys' fees, of every kind and nature. In such a case, CloudWalk will provide you with written notice of such claim, suit or action.
13. Copyright Policy
13.1 You agree to set up a process to respond to notices of alleged infringement that comply with the United States' Digital Millennium Copyright Act ("DMCA notices"). It is CloudWalk's policy to respond to DMCA notices or other applicable copyright laws and to terminate the accounts of repeat infringers. We reserve the right to take down content in your Application or, if necessary, the Application itself upon receipt of a valid DMCA notice.
14. Other Content
14.1 The CloudWalk Services may include hyperlinks to other web sites or content or resources or email content. CloudWalk may have no control over any websites or resources which are provided by companies or persons other than CloudWalk.
14.2 You acknowledge and agree that CloudWalk is not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such websites or resources.
14.3 You acknowledge and agree that CloudWalk is not liable for any loss or damage which may be incurred by you or your End Users as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such websites or resources.
15. Changes to the Terms
15.1 CloudWalk may make changes to the Terms from time to time. If we change the Terms in any substantive way, we will give you at least seven (7) days notice before the changes take effect, during which period of time you may reject the changes by terminating your account.
15.2 You understand and agree that if you use the CloudWalk Services after the date on which the Terms have changed, CloudWalk will treat your use as acceptance of the updated Terms.
16. General Legal Terms
16.1 The Terms constitute the whole legal agreement between you and CloudWalk and govern your use of the CloudWalk Services (but excluding any services which CloudWalk may provide to you under a separate written agreement), and completely replace any prior agreements between you and CloudWalk in relation to the CloudWalk Services.
16.2 There are no third party beneficiaries to these Terms. The parties are independent contractors, and nothing in these Terms creates an agency, partnership or joint venture.
16.3 If CloudWalk provides you with a translation of the English language version of these Terms, the English language version of these Terms will control if there is any conflict.
16.4 You agree that CloudWalk may provide you with notices, including those regarding changes to the Terms, by email, regular mail, or postings on the CloudWalk Services. By providing CloudWalk your email address, you consent to our using the email address to send you any notices required by law in lieu of communication by postal mail.
16.5 You agree that if CloudWalk does not exercise or enforce any legal right or remedy which is contained in the Terms (or which CloudWalk has the benefit of under any applicable law), this will not be taken to be a formal waiver of CloudWalk's rights and that those rights or remedies will still be available to CloudWalk.
16.6 CloudWalk shall not be liable for failing or delaying performance of its obligations resulting from any condition beyond its reasonable control, including but not limited to, governmental action, acts of terrorism, earthquake, fire, flood or other acts of God, labor conditions, power failures, and Internet disturbances.
16.7 The Terms, and your relationship with CloudWalk under the Terms, shall be governed by the laws of the State of California without regard to its conflict of laws provisions. You and CloudWalk agree to submit to the exclusive jurisdiction of the courts located within the county of Santa Clara, California to resolve any legal matter arising from the Terms.
16.8 Neither party may assign any of its rights or obligations under these Terms, whether by operation of law or otherwise, without the prior written consent of the other party (not to be unreasonably withheld). Notwithstanding the foregoing, either party may assign the entirety of its rights and obligations under these Terms, without consent of the other party, to its affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets not involving a direct competitor of the other party. A party’s sole remedy for any purported assignment by the other party in breach of this paragraph shall be, at the non-assigning party’s election, termination of your use of the CloudWalk Services upon written notice to the assigning party.