Head of Communications

About CloudWalk

We are not just another fintech unicorn.

We are engineers, designers, researchers, filmmakers, writers, and builders creating the financial infrastructure of the AI era.

Millions of people rely on our products every day. Behind them is an organization where AI isn't a feature—it is part of how we build, decide, communicate, and operate.

As our impact grows, so does the importance of telling our story with the same level of rigor, originality, and ambition that defines our products.

We're looking for a Head of Communications to build one of the most respected corporate communications organizations in technology.

Your Mission

Communications at CloudWalk is not a support function.

It is part of the product.

Your job is to help the world understand what we're building before everyone else does.

You will shape the company's narrative across media, founders, executives, product launches, research, AI, design, recruiting, investors, regulators, and culture.

You'll lead a multidisciplinary communications team while partnering closely with Design, Studios, Product, Engineering, Legal, People, Investor Relations, and Executive Leadership.

This role reports directly to the Chief Design Officer.

What You'll Do

Own CloudWalk's global communications strategy.
Define the long-term narrative that positions CloudWalk as one of the world's leading AI-native financial technology companies.
Lead external communications, PR, media relations, executive communications, thought leadership, corporate messaging, crisis communications, and internal communications.
Build compelling stories around products, technology, research, AI, infrastructure, entrepreneurship, and company milestones.
Partner with executives to develop speeches, interviews, keynote presentations, opinion pieces, and public appearances.
Lead communications for major launches, acquisitions, partnerships, fundraising, and strategic announcements.
Build trusted relationships with journalists, creators, analysts, investors, and industry leaders worldwide.
Drive proactive media strategy instead of reactive press management.
Develop measurement systems that connect communications efforts to business outcomes.
Build and mentor a high-performing communications organization with exceptionally high standards for writing, judgment, creativity, and execution.
Work closely with our internal creative and strategic teams to ensure every communication artifact reflects the quality of the products we build.
Use AI extensively to accelerate research, writing, planning, media intelligence, workflow automation, and organizational leverage.

What You Need to Succeed

Significant experience leading communications inside a technology company or agency supporting global technology brands.
Outstanding writing and editing skills.
Exceptional strategic judgment.
Experience advising C-level executives.
Strong understanding of global media dynamics.
Experience managing crises under pressure.
Ability to translate highly technical subjects into narratives that resonate with broad audiences.
Experience leading multidisciplinary teams.
Strong product intuition.
Comfortable working in ambiguity and creating structure where none exists.
High agency with a builder mindset.
Excellent English communication skills (written and spoken).

Nice to Have

Experience in fintech, AI, infrastructure, developer platforms, or deep technology.
Experience supporting major fundraising rounds, or public-company communications.
Strong relationships with international technology media.
Experience producing documentary-style storytelling, long-form editorial projects, or original research publications.
Experience working alongside design, creative, or film production teams.
Familiarity with AI-native workflows and modern communication tooling.

The Future We See:

At CloudWalk, we envision a future where AI empowers every field to reach new heights:
• People teams leveraging AI to transform talent acquisition and employee development.
• Marketing professionals creating data-driven, AI-powered campaign strategies.
• Customer Success teams enhancing client experiences with intelligent solutions.
• Risk analysts combining human expertise with AI to navigate complexities.
• Designers collaborating with AI to push creative boundaries.

Join us at CloudWalk, where we're not just engineering solutions; we're building a smarter, AI-driven future for payments—together.

By applying for this position, your data will be processed as per CloudWalk's Privacy Policy that you can read here in Portuguese and here in English.

We use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.