CloudWalk Featured as First Company Spotlight in BCG and FT Partners’ 2026 Global Fintech Report
Report highlights CloudWalk’s AI-native operating model, including approximately $1.7 billion in annualized run-rate net revenue and nearly $2.5 million in revenue per employee, above the largest global fintech and AI leaders
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CloudWalk, the financial technology company behind InfinitePay, Pierre, and JIM, is featured as the first company spotlight in the Global Fintech Report 2026: From Recovery to Resurgence, co-authored by Boston Consulting Group and FT Partners. The opening spotlight presents CloudWalk as an example of what AI-native financial services can look like when deployed at scale.
The BCG and FT Partners report describes cutting-edge fintechs moving from human-dependent processes to agentic, end-to-end production and presents CloudWalk as the company furthest along that curve. As of March 2026, the company reported approximately $1.7 billion in annualized run-rate net revenue, up more than 100% year-over-year, with EBITDA approaching $500 million. At nearly $2.5 million in revenue per employee, CloudWalk sits “beyond even the largest global fintech and AI leaders,” according to the analysis.
In the spotlight, Luis Silva, Founder, Chairman, and CEO of CloudWalk, describes the company’s AI-native operating model: “99% of customer support, roughly 70% of engineering, and more than 50% of go-to-market activity are handled by agents, with most human employees functioning primarily as managers of that digital workforce.”
Silva added: “We didn’t add AI to a financial services company. We built a financial services company that runs on AI — from day one. The infrastructure is ours, the model is ours, and the cost advantage compounds with every transaction.”
According to CloudWalk, those results are supported by proprietary infrastructure that processes more than 60 billion tokens per day on the company’s own GPU cluster, with utilization rates above 90%. The system is built on a frontier model developed for financial intelligence, rather than a third-party LLM layered onto legacy systems. Utilization above 90% indicates the cluster is serving real production demand.
That infrastructure powers three products across two markets. In Brazil and the United States, InfinitePay and JIM serve small and solo entrepreneurs — JIM functions as an extra employee: managing operations, answering questions, and helping merchants sell more. Pierre serves consumers in Brazil as an AI financial agent. The spotlight also notes that merchants engaging with JIM show higher retention and stronger sales, evidence that AI agents can simultaneously lower cost-to-serve and improve the customer experience.
CloudWalk processed $50 billion through AI-powered systems in 2025 and serves 7 million monthly active users. Its AI-native cost structure, the study notes, positions it to pursue a global market of 400 million MSMEs.
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